Legal

Privacy Policy

Last updated: April 2026  ·  Nirvista Artificial Intelligence Private Limited

1. Introduction

Nirvista Artificial Intelligence Private Limited ("Nirvista AI", "we", "our", or "us"), a company incorporated in Telangana, India (CIN: U62099TS2026PTC210442), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you access our website (nirvista.ai) or engage our services.

By using our website or services, you consent to the data practices described in this policy. If you do not agree, please discontinue use of our website.

2. Information We Collect

We may collect the following categories of information:

2.1 Information You Provide Directly

  • Contact details: Name, email address, phone number, company name
  • Communications: Messages submitted via contact forms, emails, or calls
  • Service-related data: Project requirements, business information shared during engagements

2.2 Information Collected Automatically

  • Usage data: Pages visited, time spent, referring URLs, browser type, device type, OS
  • IP address: For security, analytics, and approximate location inference
  • Cookies and tracking technologies: As described in our Cookies Policy

2.3 Information from Third Parties

  • Analytics providers (e.g., Google Analytics) may provide aggregated behavioural data about website visitors
  • Hosting and infrastructure providers may log access records for security purposes

3. How We Use Your Information

We use collected data for the following purposes:

  • To respond to your enquiries and provide our AI and SaaS services
  • To communicate project updates, invoices, and service-related information
  • To improve and optimise our website and service offerings
  • To conduct internal analytics and business performance analysis
  • To comply with applicable legal obligations
  • To send service announcements and relevant updates (you may opt out at any time)
  • To protect against fraud, misuse, or unauthorised access

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies

Our website uses cookies and similar tracking technologies to enhance user experience and gather analytics. Please refer to our Cookies Policy for a detailed explanation of the types of cookies we use and how to manage your preferences.

5. Third-Party Services

We may engage third-party service providers who process data on our behalf, including:

  • Web analytics: Google Analytics (anonymised usage tracking)
  • Cloud hosting & infrastructure: AWS, Google Cloud, or similar providers
  • Communication tools: Email service providers for transactional emails

These providers are contractually bound to process data only as instructed by us and to maintain appropriate security standards. We do not share your personal data with third parties beyond what is necessary to deliver our services.

6. Data Security

We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include:

  • HTTPS encryption for all data in transit
  • Access controls and authentication requirements
  • Regular security reviews of our systems and processes

While we take reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security and disclaim liability for breaches beyond our reasonable control.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact enquiry data is typically retained for up to 3 years unless an ongoing service relationship exists.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Right of access: Request a copy of the data we hold about you
  • Right to rectification: Request correction of inaccurate data
  • Right to erasure: Request deletion of your data (subject to legal obligations)
  • Right to opt out: Unsubscribe from marketing communications at any time
  • Right to object: Object to certain processing activities

To exercise any of these rights, contact us at support@nirvista.ai. We will respond within 30 days.

9. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately for deletion.

10. International Transfers

Your data is primarily stored and processed in India. If data is transferred internationally (e.g., via cloud infrastructure), we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on our website. Continued use of our services after updates constitutes acceptance of the revised policy.

12. Contact Us

For privacy-related queries, concerns, or requests: